Delaware’s Harrington Raceway & Casino Closed Since Tuesday Simply because of “Technical Difficulties”
Didn’t inform the public until Thursday
Harrington Raceway & Casino in Harrington, Delaware, has been closed considering that Tuesday because of what the casino is simply calling “technical troubles.” It has not supplied an estimate on when it will reopen.
Delaware On the internet reports that Harrington Raceway CEO Patti Important contacted the Delaware Lottery on Tuesday around noon to let them know that the casino would have to close. Regardless of this, nonetheless, the casino did not inform the public until Thursday afternoon.
causing a short-term disruption to gaming and pc systems”
In a Facebook post, echoed on the Harrington Raceway & Casino’s homepage, the casino stated it is “experiencing technical troubles that are causing a temporary disruption to gaming and personal computer systems.”
“We are working diligently to investigate the supply of the disruption, confirm its influence on our systems, and restore complete functionality to our impacted systems as rapidly as possible,” the statement continued. “We have considerable resources, which includes cyber security specialists, devoted to this process and our perform to resolve this issue is ongoing.”
Patrons wasted lots of time, fuel
Needless to say, Harrington Raceway patrons are none also pleased about the closure. The primary gripe is that the casino created no announcement until Thursday afternoon, resulting in individuals producing a trip to the casino only to discover it closed, like something out of National Lampoon’s Trip.
Richard Sies told WBOC that he drove from Baltimore on Thursday, an 88-mile trip, only have to make other plans.
When I pulled in right here and saw the parking lot was empty, I knew I was in problems.” 
“When I pulled in here and saw the parking lot was empty, I knew I was in problems,” said Sies. “I guess now I’m going to go to Delaware Park, which is about two and a half hours from right here.”
Vernon Lambert had the identical experience, as did Gina Cook and Tonia Cain, who made the 60-mile drive from Annapolis, Maryland. All 3 decided to head more than to Bally’s Dover Casino Resort, which is about 21 miles from Harrington Raceway.
Jerome Fears, a Dover resident, is concerned about a ripple effect, worried that Bally’s will turn out to be crowded as would-be Harrington consumers head to Dover. That would be good for Bally’s, but could make visitors’ experiences less enjoyable.
Laundry list of unknowns
At this point, about 1pm ET on Friday, the circumstance is largely filled with unknowns. What we do know is that Harrington announced in May possibly that it had partnered with International Game Technologies to upgrade its systems in order to “further optimize its gaming floor, reward players and elevate excitement by means of a assortment of IGT solutions,” but we do not know if this has something to do with the problem.
Additionally, Division of Safety and Homeland Security spokesperson Arshon Howard told Delaware Online that the Delaware Division of Gaming Enforcement “is not investigating any reports of suspicious or criminal activity at Harrington Raceway & Casino.”
But what is unknown at this point, at least publicly, is what the actual technical issues are, if client information has been breached, why cybersecurity specialists are on the case, if player reward accounts are affected, how the casino will compensate buyers who missed out on free of charge play or other promotions, and how New Year’s Eve events will be impacted. And, of course, no one knows when the casino will reopen.